We show you how to easily train your employees and find new staff through the job platform – including open exchange with other carriers.
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We guide you step by step. Choose your topic and get the right answer for your daily work with Diingu.
Overview, KPIs, learning activity, and rankings
The dashboard gives you a full organization overview: team leads and employees, collected learning points, current learning streak, and course progress. Four KPI cards provide quick access to active courses, completed courses, learning points, and the current streak.
The weekly progress bar shows how many chapters were completed this week compared to the target. The bar fills according to progress.
The donut chart shows the split between active and inactive employees. You also get warnings like "Some employees are not active" when action is needed.
The line chart shows chapters per employee week by week with a target line. The bar chart shows completed chapters by weekday to reveal patterns and gaps.
In the "New Employees" dashboard tab you get a paginated list of new team members including status and join date.
The "Expiring Licenses - 1 Month" tab lists licenses expiring within the next month. A badge shows the number immediately.
The leaderboard shows the most active users by learning points. You can switch between Top 5, 10, and 20. Your own rank and points needed for the next position are always visible.
Manage organization settings, locations, and licenses
In the "Settings" tab, use the "Hidden / Visible" toggle. This controls whether your organization appears publicly in the organization card and job portal.
Use the weekly chapter target slider (1 to 8). The current value is shown immediately. Save changes with "Confirm".
In the same settings tab, the "Leaderboard enabled" toggle controls leaderboard visibility for the entire organization.
In "Company Data" enter company details, legal representative, country, VAT ID, billing email, and business address. You can also accept terms and data processing agreements there.
In the "Profile" tab you can maintain website, work areas, and a short organization description up to 500 characters. Save with "Save".
In "Locations", click "Add location", enter a location name in the modal, then confirm.
Click the edit icon in the locations table, enter a new name in the modal, and save.
Open the three-dot menu in the locations table and select "Remove location". Only remove locations that have no assigned employees.
KPI cards show total licenses, assigned licenses, and the split between auto-renewal and manual renewal.
In the license table use "Assign user" in the actions column. You can also invite a new person with the four-step invitation flow and assign a license directly.
Each license has an "Auto renewal" toggle. Bulk actions are also available for enabling or disabling all at once.
Use search for name, email, or license ID and filter by status such as Active, Expired, or Deactivated.
Manage job postings, applications, and recruiting
Go to job management and click "+ Create Job Posting". Select a template or continue without one.
KPI cards show total, published, draft, and deactivated. Use status filters, search, and switch between card and table view.
Each posting has preview and edit icons. The three-dot menu includes delete. The current status is shown as a badge.
In applications, KPI cards show total, pending, accepted, and rejected. You can search by name or email, filter by status or position, and switch between card and table view.
Use filters for zip code, city, radius (10 to 100 km), and qualifications. Results show public profiles with contact options.
Organize teams and employees end to end
In teams, click "Add team". After creation, you can immediately assign team members.
Open the team via edit icon. In the "Team Members" tab, add employees or remove members from the table.
In "Team Details" update team name, lead, location, and area, then save the changes.
In employees, click "Invite" and complete the four-step flow: emails, location and team, course assignments, and final review.
Use role filters above the table for All, Employees, Team Leads, and Organization Admin. Search and former employee toggle are available too.
Click the profile icon or name in the employees table. The profile includes personal data, stats, role assignment, location, team, license details, and learning activity.
In profile under role assignment, choose the role with radio buttons and save.
Use the location and team dropdowns in the profile and save the updated values.
In area assignment you see active areas as badges and can add more with the plus buttons.
At the bottom of the profile there is a red danger zone for removing the employee from the organization. This action cannot be undone.
In the courses tab, assign single courses via checkboxes or enroll in all courses for a selected area.
In the certificates tab, a table lists completed courses, issue dates, and a download action for proof of achievement.
In invitations, statuses like Pending, Expired, and Withdrawn are shown. Use checkboxes for bulk actions.
Analyze learning progress and export data
Filter by start date, end date, course, and name. Click refresh to load results with name, completed courses, and completion date.
Use "Download report" to export all results as CSV or Excel. Individual rows can also provide per-certificate downloads.
Create, assign, and filter courses
In course overview click "+ Create Course" then "Create manually". Enter title, description, area, category, and image, then save.
Select "+ Create Course" and then "From documents (Beta)" to use AI-assisted course generation.
Open a course, go to assignments, search by name or email, and assign via checkboxes.
Use the internal-only toggle, category dropdown, search, and advanced filters. The table includes thumbnail, title, category, area, and provider.
Find courses, complete learning, and manage certificates
In my courses, use search and area tabs. Course cards show status and progress. Continue directly from each course card.
After completion, use the certificate download button on the course page. All certificates are also available in my certificates.
A bonus modal appears with course bonus, streak bonus, and total points. Continue to close the modal.
Certificates are grouped by time period and shown as cards with course name, issue date, and workload plus details and download actions.
Start chats and work with course-specific context
In my AI chats click "+ New Chat", enter your message, and send. The assistant references Diingu course content.
Use the context icon in the input area to select a course. Used sources are shown as expandable internal course references.
Yes. Use the attachment icon to upload files up to 4.5 MB.
Manage profile image, language, and notifications
In profile, use edit and delete icons for profile image and cover image. New images can be uploaded directly.
In settings, select German or English in the language dropdown and save.
In settings, enable or disable the marketing email option and save your preference.
Use global filters, streak indicator, and dark mode
Open the locations dropdown in the topbar and choose a location. Views are filtered accordingly.
Use the area filter in the topbar to choose all areas or a specific discipline.
The flame shows your current weekly streak and motivates continuous learning activity.
Use the moon icon in the topbar to switch between light and dark mode.
The most common questions about login, registration, and invitations.
If you have received an invitation from your carrier but your account cannot be assigned to the carrier, this is usually due to an email address that does not match exactly. Important: The email address must be entered exactly as it appears in the invitation. Common mistakes: • @googlemail.com instead of @gmail.com (or vice versa) • Different spelling (e.g., max.mustermann instead of maxmustermann) • Spaces or special characters Solution: Check the invitation email carefully and use the exact same email address when registering. If you are already registered, please contact support@diingu.app with your invitation email so we can manually assign your account.
If you are expecting an invitation from your carrier but have not received an email, please follow these steps: 1. Check spam folder: Check your spam or junk folder. Invitation emails from Diingu can sometimes be incorrectly marked as spam. 2. Verify email address: Make sure your carrier has used the correct email address. Contact support: If you continue to have problems, please contact us at support@diingu.app. Please provide your email address and your carrier's name so we can help you quickly.
If you have received an invitation from your carrier but accidentally declined it, you can get it resent as follows: 1. Contact your carrier: Ask your carrier to resend the invitation. They can use the "Resend" action on the declined invitation in the employees page. 2. Contact support: If resending doesn't work or you continue to have problems, please contact us at support@diingu.app. Please provide your email address and your carrier's name so we can help you quickly.
We have identified an issue in the registration process via the mobile app. We are working hard on a solution, and in the meantime, you and your team members can proceed as follows: 1. Close the app completely. 2. Open a browser (Chrome, Firefox, system browser...). 3. Enter diingu.app/dashboard or open diingu.app and click on Login in the menu. If an account has already been created that is waiting for email confirmation, simply log in with the credentials used during registration. The confirmation email should then arrive again within 3 minutes. If no account exists yet, it's best to start the registration process via the browser and not in the app. Note: This error also occurs when you open the email confirmation link in a different browser than the one in which the registration was made. After that, you can log in normally via the app again.
If the re-invite function is not working, try the following steps: Solution: 1. Try resending the invitation: Use the "Resend" action on the invitation. This works for invitations with status: invited, declined, revoked, or expired. 2. If resend doesn't work for a pending invitation: If the invitation status is "invited" and resend doesn't work, you can withdraw the invitation first, then create a new invitation. 3. For declined, revoked, or expired invitations: You can resend these directly without withdrawing them first. Note: You cannot resend invitations that have already been accepted. If you continue to have problems, please contact us at support@diingu.app with your email address and carrier name.
If you have forgotten your password, you can easily reset it yourself: 1. Go to the login page and enter your email address. 2. Click on 'Forgot password' and follow the displayed steps. 3. You will receive an email with a link to reset your password. 4. Open the link and set a new password. Important: For security reasons, we do not have access to your login credentials and cannot reset your password for you. However, you can do this yourself at any time via the login screen. If you continue to have problems, please contact us at support@diingu.app.
Do you have further questions or need personal support? Our support team is happy to help you.